Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow us to recognize your device and remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

How We Use Cookies

HQ Mortgages Ltd uses cookies to enhance your experience on our website, understand how visitors use our site, and improve our services. We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not work without them.

• Session Management: Maintains your session as you navigate through our website
• Cookie Consent: Remembers your cookie preferences and choices
• Security: Protects against fraudulent activity and ensures secure connections

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

• Page Views: Tracks which pages are visited and how long visitors spend on each page
• Traffic Sources: Identifies where visitors come from (search engines, social media, etc.)
• User Behavior: Analyzes click patterns and navigation paths
• Device Information: Collects data about the devices used to access our site

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

• Preferences: Remembers your settings and preferences
• Form Auto-fill: Saves information you've entered into forms
• Chat Services: Enables live chat functionality if you use our chat feature

Third-Party Cookies

We may use third-party service providers who set cookies on our website to deliver services they provide. We don't control these third-party cookies and recommend you check their respective privacy policies for more information.

Managing Your Cookie Preferences

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All: Allow all cookies including analytics and functional cookies
• Reject All: Only essential cookies will be used (some features may be limited)
• Customize: Choose which categories of cookies you want to allow

Your cookie preferences are stored in your browser's local storage and will be remembered for future visits. You can change your preferences at any time by clearing your browser's local storage or revisiting our site and updating your cookie settings.

Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Refuse all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Notify you before cookies are set

For more information on how to manage cookies in popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

Cookie Duration

Cookies may be set for different durations:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them manually

Changes to This Policy

We may update this cookie policy from time to time to reflect changes in technology, legislation, or our business operations. We'll post any changes on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us: